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Subject Matter Experts
“A subject matter expert (SME) is a highly knowledgeable individual who performs specialized functions in given organizational processes. SMEs work either as external consultants or internal staff, and they provide technical advice on process designs and product specifications that organizations must adopt to maximize returns on investments. SME practice spans across different fields of professions such as education, human resource management, law, engineering, accounting, military, public relations, marketing, information technology, sales, health, mining, architecture, and fashion.
A LONG LINE OF EXPERTS
SME practice has a long history that can be traced back to great philosophers such as Socrates (469–399 b.c.e.), Plato (429–347 b.c.e.), and Aristotle (384–322 b.c.e.), who offered some of the earliest authoritative views in their fields of specialization. The subject also received immense contributions from twentieth-century behavioral theorists such as Edward Thorndike (1874–1949) and B.F. Skinner (1904–1990), whose works bear impact on the instructional framework and learning processes that organizations adopt to implement SME practices. During the First World War (1914–1918) and Second World War (1939–1945), SMEs were widely used in the development of military strategy and equipment such as air and sea navigation devices. In the field of administration and management, SME practice was perfected by leading contemporary management theorists such as Henry Fayol (1841–1925) and Douglas McGregor (1906–1964), who proposed management models that are widely practiced in organizations throughout the world.
Modern management practices rely heavily on the services of SMEs in research and development processes as well as in routine organizational operations to achieve greater productivity and efficiency. Some of the roles that SMEs play in organizational business processes include:
- Analytical evaluation of the activities of the organization to determine the viability of resource allocation and utility
- Documentation, communication, and illustration of organizational information and processes in comprehensive and concise manner
- Translation of technical information into comprehensible language
- Modification and programming of test cases and requirements for business development models and designs
- Evaluation of the strategic intent alignment to organizational processes and management
- Exploration and recommendation of suitable innovative, technological, and logistical solutions that can be implemented to enhance performance improvement
- Recommendation and development of employee training programs and review of human resource practices in the organization”
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To access our SME’s send your questions or comments to: lpcpinfo@yahoo.com
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